Court Status Updates

As of August 1, 2022
StateCountyNotes
ARCrittendenCases requiring clerk assistance are delayed.
AZMaricopaCases requiring clerk assistance are delayed.
CAContra CostaCases requiring clerk assistance are delayed.
CAEl DoradoCourt has removed the PAT. All searches must be submitted to the clerk for completion; court is short-staffed.
CALassenCourt has removed the PAT. All searches must be submitted to the clerk for completion; court is short-staffed.
CAMarinCases requiring clerk assistance are delayed. Court is open by appointment only and researchers are limited to 6 file pulls per appointment.
CANevadaCourt has removed the PAT and clerks are not performing searches. UPDATE: as of 6/22/22 the court PAT has been reinstated, but DOBs have been redacted. Working with court clerks to understand process for obtaining ID. Please continue to expect delays.
CASacramentoThe court has removed DOB from online case management system. Clerk assistance is required for all possible records.
CASan DiegoCases requiring clerk assistance are delayed.
CASanta ClaraCases requiring clerk assistance are delayed. Researchers are limited to 1 appointment per day for 1 hour.
CASolanoCases requiring clerk assistance are delayed. Expect long TATs
CASonomaThe court has removed DOB from online case management system. Clerk assistance is required for all possible records.
CAStanislausCases requiring clerk assistance are delayed.
CAVenturaCases requiring clerk assistance are delayed.
KYGravesUPDATE 7/21: Court has re-opened with new PAT available for use. There is only 1 PAT available to the public, so please continue to expect delays while we work through the backlog of searches. CLOSED DUE TO SEVERE STRUCTURE DAMAGE. ETA August 2022. At this time Appriss can offer a Kentucky Statewide via AOC with a fee of $25.00. Please resubmit as a Kentucky SWC.
KYKnoxPAT went down in early May. New system has been installed early June, and we are working through the backlog.
MAAllCases requiring clerk assistance are delayed.
MEALLStaffing shortages in the courts are causing delays with search results.
MIALLDue to the Michigan Supreme Court Order (ADM 2020.26) requiring all Michigan courts to redact DOB’s and other ID from the court PAT and the clerk’s computers, there will be delays for individuals with /possible records. UPDATE: a new court order has been issued (MCR 1.109) and courts are now requiring a new process whereby researchers become “registered users” who may have access to DOBs. Appriss MI researchers are registered and all courts are complying with DOB requests. Process is still slow in some counties, and delays should continue to be expected until the process is solidified.
MIKent, Monroe, SaginawThese counties are extremely delayed in providing DOB verifications. Clerks are estimating delay will last for several weeks, possibly extending into late August.
NVCarson CityStaffing shortages in the courts are causing delays with search results.
NVDouglasStaffing shortages in the courts are causing delays with search results.
NVElkoStaffing shortages in the courts are causing delays with search results.
NVLander, Mineral, & PershingRecords were migrated to a new system but with the incorrect case numbers and missing case information. Physical files must be pulled on all records from an offsite location. There is one clerk overseeing this process for all 3 counties. Please expect extensive delays.
NYFranklinThe court has elected to stop criminal/civil research from Friday June 24th thru Friday July 8th, due to staffing shortages they will be experiencing.
NVLander, Mineral, & PershingRecords were migrated to a new system but with the incorrect case numbers and missing case information. Physical files must be pulled on all records from an offsite location. There is one clerk overseeing this process for all 3 counties. Please expect extensive delays.
NYFranklinThe court has elected to stop criminal/civil research from Friday June 24th thru Friday July 8th, due to staffing shortages they will be experiencing.
NYFranklinCLOSED – 4/29-5/6 – Only clerk available to do searches in on Vacation.
USVirgin IslandsGovernor has issued a proclamation granting administrative leave for government employees for Carnival celebrations. The Records Department will be closed 4/27-4/29. Please continue sending us requests and release forms so we maintain our position in queue as requests are processed first come first serve.

Esteemed Client,

At this stage, we have not been made aware of any domestic delays or court closures associated with the virus. However, public schools in a number of states have closed due to the virus and it is possible that other government institutions, including courts, will eventually follow suit. Our research teams are monitoring the situation across the country and further updates will be provided if we begin to see delays in any of the impacted areas. In the event of court closures, we have developed a separate continuity plan to address how we will manage volume and communication throughout the life of the closure. Should the need arise, our workforce is able to be remote within less than 24 hours and can function remotely with little to no interruption to our service and communication. As we evaluate the increasing global concerns surrounding COVID-19 (Coronavirus), we want you to know that we are actively monitoring this evolving threat and to take a moment to share some of our business plans. We also want to share information we have on how COVID-19 is currently impacting background research, COVID-19 (Coronavirus) and it’s Global Impacts on Background Research

Regarding International impact, at this time over 100 countries have laboratory-confirmed cases of COVID-19. However, the only current delays VICTIG has experienced are with criminal orders out of China and Italy. International employment/education verifications may also be intermittently delayed depending on school/business closures at the time verification attempts are being made.

Updated information regarding delays will be posted on www.victig.com/court-status as they are received. We will also send out follow up email notifications in the event of any material changes. As an organization focused on the well-being of our employees as well as our responsibility to our clients, please rest assured that we are actively taking measures to ensure the safety of our team and viability of our services.  If you have any questions regarding our continuity planning or anything else, please do not hesitate to email support@victig.com or call us at 866-886-5644.

Friendly reminder, the new password requirements are active. You will see the new requirements when adding any new users, resetting or changing expired passwords. New passwords must be 12 characters long, include at least 1 letter, 1 number and 1 special character (!@#$%) and can not repeat any of the previous four passwords.