Court Status Updates

As of November 1, 2022
NVALLFriday, October 28, 2022 – Nevada Day
USGUAMWednesday, November 2, 2022 – All Souls’ Day
USALLTuesday, November 8, 2022 – Election Day
USALLMonday, November 21 – Friday, November 25, 2022 – Thanksgiving week; many courts will be closed or operating with limited staff
AZALLExpect Heavy Delays due to payment system change at courts, short staff, if clerk assistance needed, thru Novemember
AZMaricopaArrowhead Justice & Downtown Justice Courts are delayed while a new clerk is being trained. Please expect delays for up to 6 weeks for searches from these locations.
CAAll CountiesMany courts have redacted DOBs and other pertinent case details from public access. Delays should be expected when clerk assistance is needed to obtain missing information.
CASacramentoThe court removed DOBs from the public access in March 2022. Clerk assistance is required for all possible records. Heavy delays are to be expected particularly for cases older than 2019, which are stored at an off-site warehouse.
CASiskiyouThe public terminal has been taken down due to a cyber attack. There is no ETA for when it will be restored. Until then, searches are being submitted to the clerk for processing.
GABibbThe Superior Clerk’s office will be closed from 10/27-11/4 for remodeling.
GABaldwinThe PAT and case files are being moved to another location. Case files may be unavailable until January 2023.
GAChathamThe Court migrated to a new system in July 2022. Many cases no longer have scanned documents attached, which require the clerk to retrieve the files.
GAClaytonThe Court PAT is missing ID and some case information. The clerks are taking up to 2-3 weeks to return case files.
KYGravesCourt is back up in a temporary location due to damage from a tornado. This location has one terminal. Please expect delays.
KYJeffersonExperiencing PAT issues as well as issues with the clerk system, our researcher is able to get almost all information except for sentencing for guilty cases. Their IT is currently working on this issue, and we are checking in with our researcher daily, please expect some delays as of 10/12.
MIALLDue to the Michigan Supreme Court Order (ADM 2020.26) requiring all Michigan courts to redact DOB’s and other ID from the court PAT and the clerk’s computers, there will be delays for individuals with /possible records. UPDATE: a new court order has been issued (MCR 1.109) and courts are now requiring a new process whereby researchers become “registered users” who may have access to DOBs. TotalVerify MI researchers are registered and all courts are complying with DOB requests. Process is still slow in some counties, and delays should continue to be expected.
NHALLClerks may fall behind due to clerk PTO and the holiday resulting in larger lists.
NVCarson CityThe Justice Court is delayed due to staffing issues and increases in the volume of search requests they are receiving. The clerk has informed us they are training additional staff, but we should currently expect at 4-6 week TAT.
NVDouglasExperiencing delay in receiving results from the clerk.

Esteemed Client,

At this stage, we have not been made aware of any domestic delays or court closures associated with the virus. However, public schools in a number of states have closed due to the virus and it is possible that other government institutions, including courts, will eventually follow suit. Our research teams are monitoring the situation across the country and further updates will be provided if we begin to see delays in any of the impacted areas. In the event of court closures, we have developed a separate continuity plan to address how we will manage volume and communication throughout the life of the closure. Should the need arise, our workforce is able to be remote within less than 24 hours and can function remotely with little to no interruption to our service and communication. As we evaluate the increasing global concerns surrounding COVID-19 (Coronavirus), we want you to know that we are actively monitoring this evolving threat and to take a moment to share some of our business plans. We also want to share information we have on how COVID-19 is currently impacting background research, COVID-19 (Coronavirus) and it’s Global Impacts on Background Research

Regarding International impact, at this time over 100 countries have laboratory-confirmed cases of COVID-19. However, the only current delays VICTIG has experienced are with criminal orders out of China and Italy. International employment/education verifications may also be intermittently delayed depending on school/business closures at the time verification attempts are being made.

Updated information regarding delays will be posted on as they are received. We will also send out follow up email notifications in the event of any material changes. As an organization focused on the well-being of our employees as well as our responsibility to our clients, please rest assured that we are actively taking measures to ensure the safety of our team and viability of our services.  If you have any questions regarding our continuity planning or anything else, please do not hesitate to email or call us at 866-886-5644.

Friendly reminder, the new password requirements are active. You will see the new requirements when adding any new users, resetting or changing expired passwords. New passwords must be 12 characters long, include at least 1 letter, 1 number and 1 special character (!@#$%) and can not repeat any of the previous four passwords.