FAQ

Q – How often are criminal records updated?

A – VICTIG diligently works with our data partners and only works with partners that update records as fast as the public data records are updated. Typically most public data bases are updated monthly, some are update quarterly. We seek to make the lag time between their updates, and our updates, as seamless as possible.

Q – How long will the records stay in the system once an applicant is run?

A – Records remain available for client access indefinitely.

Q – What is special about the VICTIG system?

A   – Web based software.

VICTIG uses over 80 different data providing vendors for requests. A typical background screening company uses 2 or 3.

VICTIG offers no data entry options that reduce errors, ensure compliance, and return results fast

State of the art technology is used to process reports, retrieve and secure data, and facilitate verifications. An example is our MP3 audio hotline for verifications.

The Sexual Offender Search is always included in every National Criminal Search that we do, unless client requests otherwise

All VICTIG Criminal Searches also include the O.F.A.C. Search. It searches for information regarding individuals such as terrorists and narcotics traffickers

VICTIG’s goal is to provide a live person to answer any questions that a client may have when running a back ground check.

Instant checks can be done 24 hours a day and 7 days a week since we are a web-based system.

All information reported by VICTIG is located on one single report, rather than being on multiple reports from multiple companies.

A user can look back on all reports that have been run, and can keep accurate records on account usage.

Q – Is there is a legal guideline for how often people need to be re-screened? What laws exist on this issue?


A – Standard Line, «Well, we are not allowed to give legal advice, however, some companies screen religiously on a one year schedule, some every other year, and a few every three years. Nobody really tries to push it past that. Most courts frown on anything after 3 – but again make sure that anything you share cannot be construed as legal advice.

Q – What is the benefit of running a social security trace with a criminal background check?


A – Criminal records as a practice are stored by name and date of birth. It is possible that an incorrect criminal record could be pulled from the data base, for an alternate person who happens to have the same birth date and name as the employee being checked. When this happens we currently refer to it as a false positive. Running a social trace, along with the criminal check, decreases the opportunity for a false positive. The social trace will verify the correct security number and the date of birth, which limits contradictory information.

Q – Other than doing a county search, how else could we obtain the information for a county that is not on-line?


A – All agencies that the county reports to may have various aspects of the information in question. ie. DOC, DMV, AOC, SBI, DPS.

Q – Why would a Social Trace come back unverified?


A – Some social security information is verified through the credit reporting agencies.. The most common reason that a social security number (SSN) is not verified is because the applicant may be too young to have established any credit or tradeline history. If the applicant has not established any credit then there is nothing on file to verify his or her social security number with. In this case it will either come back with the statement, ‘no credit history reported for this individual’, or it will plainly state that the social was not verified. Another reason for a SSN not coming back verified could be that the applicant gave false information, either on purpose or on accident. What the social security trace does is match up the applicant’s Birth Date and Name with the SSN provided. If one does not match then the social will come back unverified. Occasionally, you will also find that a social security number is not verified because at some time incorrect information was reported to the credit agency by the applicant. This happens seldom, however, can be a cause.

Q – What should a client do if he or she enters the applicant information incorrectly at the time the check is processed?


A – The client should immediately contact Tech Support. Make sure they DO NOT re-enter the information as they will be charged double for accessing the system database twice. This is a common occurrence.

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